Submit a request

Use only if locked out of your Mohawk email account

If unknown, please use 000000000 for your MohawkID

If selecting other, please provide your campus information

Please enter the details of your request. A member of our support staff will respond as soon as possible.

If you are having issues with online tools (MyCanvas, MyMohawk etc), please indicate which browsers you have tested. Select all that apply.

Add your course name and CRN (Course Reference Number). Example: 12345.202515

Which device were you using when you experienced technical issues?

Add file or drop files here

    Types of academic technology request forms:

    • Digital Support: General technology support
    • Announcement: Read this article first MyCanvas Global Announcement Guidelines
    • Sandbox: Use for requesting a new empty course
    • Blueprint: Use for requesting a development course to prepare materials before your MyCanvas Course has been created in Banner
    • Cross-listing: Request a cross-listing to combine enrollments from multiple course sections. Read this article first Cross-Listing Overview
    • MyCanvas Staff Account: Read this article first MyCanvas Access and Role Types
    • MyCanvas Guest Account: Use for non-Mohawk accounts
    • LMS Integration: Use for suggesting an external tool for integration in MyCanvas
    • New Canvas Connect Course: Request a new course in the Canvas Connect LMS
    • CTLI Support Form: For requesting support from a CTLI team member